Service features
You can expect a fast, reliable and comprehensive service including:
- Starter pack
- Personal support
- Eligibility advice
- Dedicated, friendly and experienced team
- Helpline 8.00am – 5.30pm Monday to Friday
- 24-hour messaging service
- Online application
- Online question and answer service
- E-bulk fast track processing (when CRB service is launched)
- Advice and support on Disclosure certificates
- Database management and reporting
- Various payment options
- Service management to ensure the Disclosure process is completed quickly and appropriately including:
- Progress chasing and police force escalation
- Dispute management
- Fingerprint management.
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